La Haute is a Premium Mens streetwear brand founded in Souh Australia, Australia.
All pieces have been designed for style and comfort.
Shipping, Returns & Exchanges
We use Australia Post for delivery of all orders. The orders are dispatched from Adelaide within 24 hours of the order being placed.
Worldwide Standard Post - Free Delivery times are 3 - 5 business days. Due to Australia Post freight delays, standard post parcels can take longer than usual.
Express Post - $7.99 Delivery times are 1 - 2 business days for metropolitan areas.
International Standard - Free Delivery times are 7 -10 business days. Due to Australia Post freight delays, standard post parcels can take longer than usual.
International Express Post - $15.00 delivery times are 5-7 business days.
New Zealand Express Post - $7.99 delivery times are 2-5 business days.
If you have any questions regarding shipping, or you are in need of something urgently please email us at firstname.lastname@example.org
We want all our customers to receive high quality products. If you are not completely satisfied with your product, please send us an email via our contact form highlighting the reasons you're unsatisfied with the product.
It is very important to state the order number as well as your name and address. Without these details we will not be able to process your refund.
To return unused product(s) it must be in its original unbroken packaging and within 30 days of receipt for a refund. (excluding sale items)
Items must be unworn and unwashed.
Please note The goods are your responsibility until they reach our warehouse. Please ensure you pack the return safely to prevent any damage to the products or boxes.
It can take up to 14 days for us to receive your return, depending on which postal service you use. Once we have received the returned products, we will inspect them and process the refund or exchange within 48 hours.
If you need to change or cancel your order, please contact email@example.com immediately after purchasing for the best chance of us catching the order before it has began the despatch process. Unfortunately, once your order has been processed by our warehouses, we are unable to make any changes or cancellations. Most orders are shipped within 12 hours. In the case that we're unable to amend your order, we ask that you please wait until the order arrives and follow the normal return policy procedure.
In the event you have received the wrong item, please contact us at firstname.lastname@example.org We will send out the correct item immedteily as well as provide a pre-paid return label to return the incorrect item.
You have a 6 month warranty period if something is wrong with the product. Your claim should be sent to us as soon as possible. If your claim is justified we will refund your reasonable freight expenses!
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
If you are unsure on what size item to order, please reach out to us at email@example.com
As soon as your order has been despatched from our warehouses, you will be notified via email and SMS. This will provide you with your courier tracking link. It may take up to 1-3 days for the courier to update it's tracking with relative information on the whereabouts of your order not including weekends or holidays.
If you haven't received your tracking number after 48 hours from purchase, please contact our support team at firstname.lastname@example.org
There are a number of reasons your discount code may not be working. It could be that it has expired, is invalid or it is being used in conjunction with another discount code or product bundle discount. If you are having trouble understanding why, please reach out to us at email@example.com
Yes, sale items can be returned. However, extra sale/clearance items can't be returned. If you require a new size or have any questions, please reach out to us at firstname.lastname@example.org